Request Notes can be added while approving
or denying the work code or you may predefine request notes in the
Setup > Codes > Request Notes area as shown in the steps below:
From the Approve or Deny Code user interface,
click the code you want to approve or deny.
In the Request Note field type a new reason and click
the link (New) when ready. Doing so will save the reason
to the database and make it a selectable option to all authorized
users.
The New link shows when the note typed contains
one or more unique values.