Resolve Access Denied Alert in Setup Positions...

Access to the application’s server
Access to the server.xml file.

The Access Denied 403 Alert may show when adding or editing a position in Setup > Organizations. This occurs when an enormous amount of data has accumulated in the Positions page, such as the number of positions, shifts, specialties, and/or groups. The issue results from exceeding the number of request parameters, and the size of the page request.

IMPORTANT
The default parameter count and max post size parameters fit most customers and standard database configurations. The recommended solution below should be implemented only if the customer has incurred the 403 Access Denied Error and the Error Log shows: INFO: More than the maximum number of request parameters (GET plus POST) for a single request ([10,000]) were detected. Any parameters beyond this limit have been ignored. To change this limit, set the maxParameterCount attribute on the Connector.

IMPORTANT

The default parameter count and max post size parameters fit most customers and standard database configurations. The recommended solution below should be implemented only if the customer has incurred the 403 Access Denied Error and the Error Log shows:

INFO: More than the maximum number of request parameters (GET plus POST) for a single request ([10,000]) were detected. Any parameters beyond this limit have been ignored. To change this limit, set the maxParameterCount attribute on the Connector.

To resolve the issue increase the limits of the Tomcat Configuration in the server.xml file. The default location: C:\Program Files\”Application Name”\server\conf\server.xml

Open the server.xml file.
Add the following parameters to the applicable http connector or connectors:
- maxParameterCount=”50000”
- maxPostSize=”8097152”
Save the file to confirm your input.
Stop and Restart the application to initiate your new settings.