The Outbound Roster Alarm feature is used to notify schedulers of vacancies.1 This feature is most commonly used by communication centers to notify schedulers about vacancies so they can take action on these vacancies.
Send Over Next*- defines how long the system should attempt to contact the person or how long it should attempt to fill the vacancy (if this was set to Outbound Vacancy).
Maximum attempts per submit*- defines how many times the system contacts the person or how many attempts it makes to fill a vacancy in the allotted time.The system will attempt to contact the person until a valid login is entered in the allotted time. This prevents subsequent attempts from initiating when the person accepts the call on the first attempt.